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BEFORE YOU MAKE AN APPOINTMENT

Please read the following instructions carefully, as any animal that does not meet the outlined physical parameters for surgery (over/underweight, undisclosed medical conditions, vomiting), will be declined for surgery, and charges will apply. If your pet has a medical condition or is currently on medications, please call us to confirm whether they are a candidate for surgery within our program.

Fear Level

At the time of booking, please notify staff of any behavioural concerns (fear, nervousness, aggression), to protect the safety of our team members and enable surgery to proceed. In these cases, we can provide your pet with a pre-appointment medication to help ease fear and anxiety. A calm pet ensures a smooth anesthetic procedure.

Qualifications

Animals must be between the ages of 4 months and 5 years, within normal weight range and must be in good health. Please advise us of any illnesses/treatments at the time of booking, or as soon as anything develops prior to surgery. Any female dogs that demonstrate signs of heat (bleeding and/or swelling of the vulva) shortly before their scheduled surgical appointment will need to be rescheduled to reduce surgical risks – contact us as soon as signs are noticed.

Food

All food should be removed from adult animals at midnight the evening prior to surgery, as vomiting while under anesthesia could be fatal! They should continue to have access to water. Pets must be kept indoors or confined to ensure no food is consumed. Animals that vomit undigested food, clothing or foreign objects at any time during the medical process will be declined for surgery. Charges will apply, and the appointment will have to be rebooked. *Note: Bulldogs and other brachicephalic breeds must be free of any breathing difficulties.

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ADMIT PROCEDURE

Admits are between 8:00 - 8:15am. If you are running behind, please call us and we will determine if we need to reschedule or not.

All dogs must be on a leash and all cats must come in individual carriers.

All appointments are paid at time of pet pick-up. We accept credit card over the phone, debit, Visa-debit, cash payments in person.

Appointment changes and cancellations need to be made more than 1 business day before the appointment in order to avoid a late cancellation fee.

Discharges are from 5:00 - 5:30pm.

Vaccines

In order to protect your pet from the possibility of contracting an illness while in our care, we recommend that you have your pet vaccinated at least two weeks prior to your appointment, it is however not mandatory. Otherwise, vaccinations will be available at the time of surgery.

Dogs – Rabies, Da2PP, Leptospirosis, Bordetella, Lyme
Cats – Rabies, FVRCP

*Note: It is a legal requirement and strongly recommended that ALL animals be vaccinated for rabies regardless of whether or not they go outside. If your animal is currently vaccinated for rabies, proof of vaccination should accompany your pet at the time of surgery.

Post-op

We STRONGLY recommend that all animals be deterred from licking their surgical sites through the use of Elizabethan collars (e-collars) or surgical onesies. If your animal does lick, they can open their incision or cause infection, incurring additional veterinary costs. Durable e-collars and surgical onesies can be purchased the morning of surgery.

Note: If you choose to purchase your e-collar from a pet store, please ensure that when pushed back against your pet’s shoulders, the collar extends at least 2" past his/her nose).